Customer-Oriented Spare Parts Staff at Norrlands Bil

We are now looking for customer-oriented spare parts staff for the car company located in Malå. The position is a parental leave substitute for approximately 75%. Are you interested in cars and enjoy meeting and providing first-class service to customers? Do you have a general interest in technology and like to work variably? Then this could be an exciting job for you!

Norrlands Bil is a values-driven organization where our values of Customer Focus, Team Spirit, Honesty, and Personal Engagement represent more than just words. These guiding principles form the basis of what we do, how we behave, and how we run our business. We see these words as an important compass for how we should be and how we achieve our set goals.

About the Position

An important link in our service process is the handling of spare parts. As spare parts staff, you will provide both the workshop and external customers with the right spare parts. The position also includes some work as a service advisor. You will be part of a tight-knit team with five colleagues working as workshop manager, service advisor, and mechanics. The team is characterized by joy at work and great competence in the field. You will receive an introduction by shadowing your colleagues to provide the best conditions for you to get into the job.

The work consists of sales to customers over the counter and ordering to supply the workshop with spare parts as well as other warehouse operations. The work is conducted against set goals where personal drive and engagement are of utmost importance.

Who Are You?

We are looking for someone with experience in spare parts and sales with a customer focus. Furthermore, you have good digital skills and find it easy to learn new systems and technologies. It is an advantage if you have worked with spare parts, warehousing, or retail, have good telephone skills, and possess knowledge and interest in cars.

To fit as spare parts staff, you are organized, positive, and have an easy time making new contacts and building trustworthy, long-lasting relationships. We are very concerned about our customer interactions, and you play an important part in the chain, with significant responsibility for ensuring customer satisfaction.

We place great emphasis on personal suitability.

Start: by agreement.

For questions regarding the position, please contact workshop manager Josefine Janze - josefine.janze@norrlandsbil.se (mailto:josefine.janze@norrlandsbil.se)

The last application date is 9/4. We welcome your application! Interviews will be conducted continuously, so the position may be filled before the application deadline.

About Us

Norrlands Bil Group has about 380 employees distributed across seven locations in Norrland. From Skellefteå as the southernmost location to Kiruna in the north. The group consists of four companies; passenger cars, heavy vehicles, service, and mobility/finance. In our values, we emphasize customer focus, team spirit, honesty, and personal engagement. We see these guiding principles as an important compass for how we should be and how we achieve the goals set for our business. Our goal is for customers to be extremely satisfied after a visit with us. Read more about us here: www.norrlandsbil.se (http://www.norrlandsbil.se)

Driving license B required.

Three predecessors that have combined their strengths. Norrlands Bil is the sum of three parallel success stories. Skellefteå Bil started in Skellefteå in 1944, Müllers in Luleå in 1946, and Bil-City in Kiruna in 1961. In our shared story, we find some milestones in the development of the passenger car. As the Volkswagen Group developed into several world-leading car brands, the two family businesses grew into pioneers in Västerbotten and Norrbotten.

Today, we have about 380 employees in the three companies Norrlands Bil Sverige AB (passenger cars), Norrlands Bil Tunga Fordon AB (trucks), and Service AB (property & finance). We are distributed across seven locations from Skellefteå in the south to Kiruna in the north and have a turnover of about 1.5 billion.

As the automotive industry evolves rapidly, we must also develop the people behind the technology and care for the most important resource we have - our employees! Working at Norrlands Bil should be characterized by joy at work and good opportunities for further education, both within the various car brands and Scania, as well as for other internal services. Our general agents from the Scania and Volkswagen groups offer and coordinate training to ensure we keep up with developments. Do you want to be part of the journey?